[rt-users] ticket makes RT 3.6.1 barf

Mathew Snyder theillien at yahoo.com
Sat Oct 28 21:54:57 EDT 2006


Is it possible to get a screenshot posted somewhere?

Mathew

Jussi Hamalainen wrote:
> Hello!
> 
> I recently ran into a ticket which has attachments that make the RT web
> interface barf. Display.html will not show any of the ticket
> transactions, but does display all metadata. History.html apparently
> makes fcgi segfault and I get an Internal Server Error from Apache.
> I can view the ticket attachments using the CLI tool just fine, so it's
> not a database corruption problem but rather has something to do with
> the attachment contents.
> 
> Any ideas on how to debug this further?
> 
> 
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