[rt-users] ticket makes RT 3.6.1 barf

Chip Mefford cmefford at eruditium.org
Tue Oct 31 14:44:24 EST 2006


Bill wrote:
> On Sat, 28 Oct 2006 21:58:21 +0300 (EEST)
> Jussi Hamalainen <count at theblah.fi> spake:
> 
>> On Sat, 28 Oct 2006, Bill wrote:
>>
>>>> I recently ran into a ticket which has attachments that make the RT
>>>> web interface barf.
>>> Strange characters embedded in the names or something?
>> Nope. The original email is text/plain with utf8 encoding and the 
>> headers are 7bit clean. The message contains a forwarded email, but
>> I fail to see any obvious brokenness in it.
> 
> Is it from a Mac?  I've had some stuff sent from a mac with forwarded
> messages cause problems in mail readers... Just a thought.  I forget
> why, but it was definitely an issue.


What was the email client on the Mac?

I have a lot of macs here, and I would have liked
to have seen a follow-up on this. Be nice to
know what the look out for.





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