[rt-users] Attachments getting mangled

Peake, Jeremy Jeremy.Peake at bassettmechanical.com
Wed Sep 13 11:56:18 EDT 2006


Not even sure where to look to troubleshoot this one.  When a users
emails in a new ticket request, if there is an attachment to the email,
that attachment gets mangled in RT, and cannot be viewed by the admin.

I can see there is an attachment to the ticket, but the size is always
11 bytes, and it cannot be opened.  Doesn't matter if it's a PDF,
screenshot etc etc.  Seems like all attachments are not working.

Gentoo Linux
MySQL 4.1.21
PHP 5.1.6
RT 3.6.1
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