[rt-users] [WIKI] Using RT to implement ITIL processes

[Duncan Shannon]

> Any interest in creating a section in the wiki dedicated to
documenting
> how RT can be used to implement ITIL processes? Seems like a good fit
to
> me.


Sounds good to me... sounds also like you have some experience here...
Im a wiki admin and would love to help where I can.

duncan

Duncan Shannon
Techfluent, Inc.
(P) 612-638-1300
(F) 612-638-1310
dshannon at techfluent.com
www.techfluent.com