[rt-users] [WIKI] Using RT to implement ITIL processes

[Torsten Brumm]

Hi Guys,

we are also just starting to do this, so far we had tryed out all the
available modules but there are many missing things.

If you like, let us discuss the needs

Torsten

2006/9/14, Duncan Shannon <dshannon at techfluent.com>:
>
> > Any interest in creating a section in the wiki dedicated to
> documenting
> > how RT can be used to implement ITIL processes? Seems like a good fit
> to
> > me.
>
>
> Sounds good to me... sounds also like you have some experience here...
> Im a wiki admin and would love to help where I can.
>
> duncan
>
> Duncan Shannon
> Techfluent, Inc.
> (P) 612-638-1300
> (F) 612-638-1310
> dshannon at techfluent.com
> www.techfluent.com
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-- 
MFG

Torsten Brumm

http://www.torsten-brumm.de
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