[rt-users] Moving data from the Comments field to custom fields

[Jasen M. Lentz]

Is it possible to take the data in the comments field have it automatically
copied to custom fields?  Can this be done with scripting?



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Jasen M. Lentz
Senior Electronics Technician
Computer Maintenance Group, Computing Services
Carnegie-Mellon University
4910 Forbes Ave
CYH-A71
Pittsburgh, PA 15213
Phone:  412-268-3823 (Shared Extension)
Cell:  412-848-5612
CompTIA A+ and Server+ Certified Hardware Technician
 
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