[rt-users] How to search by custom fields

[Roy El-Hames]

 From query builder select the queue and hit add, you'll find the CFs 
appear for you ..
Regards;
Roy

Matthew Pressly wrote:
> How can I search for tickets where a custom field matches a
> particular value?  Is there a way to make the custom fields
> appear on the basic search form?  I have added several custom
> fields, and given the user all rights to them and designated
> them to a particular queue but they don't appear anywhere on
> the search page.  What is the syntax for doing a custom 
> search in "Advanced Search"?
>
> I tried this in advanced search: 
>
>   CF.{MyCustomField} like 'some value'
>
> but that did not return any tickets, even though some
> have the custom field set appropriately.
>
> I have searched google, the RT Essentials book, and the wiki.
> I'm sure I have missed something obvious.
>
> I am using rt 3.6.1.
>
> Any help will be greatly appreciated.
>
>