[rt-users] add new right : closeticket

[Mohamed Ali Bouirmane]

hi all, 

 

i have add new statut  for closed ticket ' closeticket' in file
RT_SiteConfig' . 

 

I try to add new right to grant user to close ticket  in file queue_local
but this right is associate with right 'ModifyTicket'.

 

I explain : if user don't have right to modify  ticket 'ModifyTicket' , he
can't close ticket even if he have this right 'closeticket' 

 

what is the possibility to associate a new right 'closeticket' to statut
'Close' independently to right 'modifyticket'.

 

I will appreciate your immediate reply

 

Thanks

 

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