[rt-users] Additions to Status field?

[Roy El-Hames]

Look in RT_Config.pm
@ActiveStatus = qw(new open stalled) unless @ActiveStatus;
@InactiveStatus = qw(resolved rejected deleted) unless @InactiveStatus;
Roy

Phil wrote:
> I was under the impression that the Status field entries were from a text
> file or from the database... but for the life of me I cannot find the
> location of where the Status field comes from. I want to add to the 
> Status
> fields... where can I make these changes...
>
> I hope it is right under nose and simply cannot find it...?
>
> ------------------------------------------------------------------------
>
> _______________________________________________
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>
> Community help: http://wiki.bestpractical.com
> Commercial support: sales at bestpractical.com
>
>
> Discover RT's hidden secrets with RT Essentials from O'Reilly Media. 
> Buy a copy at http://rtbook.bestpractical.com