[rt-users] where are tickets solved? (3.4.5)

Gerard Henry ghenry at cmi.univ-mrs.fr
Mon Sep 18 04:50:57 EDT 2006


hello all,
i'm using rt 3.4.5 since few days, and it is a great product.
But i don't understand something:
- why can't i display solved tickets on the firt page?
- how can i display tickets managed by other people?
When a user took an opened ticket, it disappears from the list on my own
page. But it is interesting to know what people took it.

thanks in advance,

gerard



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