[rt-users] notify creator of a ticket

[Tanu Mehrotra]

just login as root.
goto  configuration ->Global->scrips->new scrip


 


Regards,
Tanu 


-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of joey
Sent: Tuesday, September 19, 2006 3:30 PM
To: Marouane Himdi; rt-users at lists.bestpractical.com
Subject: Re: [rt-users] notify creator of a ticket

Hey,

yes.. thats what i tried first - but the creator does not an email.

Marouane Himdi wrote:
> Add the entry below in your config file 
> (/etc/request-trackerxxx/RT_SiteConfig.pm
> 
> Set($NotifyActor, 1);
> 
> Best regards
> 
> Marouane
> 
> 
> -----Message d'origine-----
> De : rt-users-bounces at lists.bestpractical.com
> [mailto:rt-users-bounces at lists.bestpractical.com] De la part de spam 
> Envoyé : mardi 19 septembre 2006 11:30 À : 
> rt-users at lists.bestpractical.com Objet : [rt-users] notify creator of 
> a ticket
> 
> Hi there,
> 
> anyone knows where to activate something like "notfiy creator"?! I 
> want the creator of a ticket (even if he's not the requestor) to get a 
> confirmation email.
> 
> any hints?
> joey
> _______________________________________________
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
> 
> Community help: http://wiki.bestpractical.com Commercial support: 
> sales at bestpractical.com
> 
> 
> Discover RT's hidden secrets with RT Essentials from O'Reilly Media. 
> Buy a copy at http://rtbook.bestpractical.com
> 


_______________________________________________
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Community help: http://wiki.bestpractical.com Commercial support: sales at bestpractical.com


Discover RT's hidden secrets with RT Essentials from O'Reilly Media. 
Buy a copy at http://rtbook.bestpractical.com