[rt-users] notify creator of a ticket

[Tanu Mehrotra]

select various options from ..

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-----Original Message-----
From: joey [mailto:spam at j0ey.de] 
Sent: Tuesday, September 19, 2006 3:38 PM
To: Tanu Mehrotra
Subject: Re: [rt-users] notify creator of a ticket

and what to put in the new scrip ? :)

Tanu Mehrotra wrote:
> just login as root.
> goto  configuration ->Global->scrips->new scrip
> 
> 
>  
> 
> 
> Regards,
> Tanu
> 
> 
> -----Original Message-----
> From: rt-users-bounces at lists.bestpractical.com 
> [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of joey
> Sent: Tuesday, September 19, 2006 3:30 PM
> To: Marouane Himdi; rt-users at lists.bestpractical.com
> Subject: Re: [rt-users] notify creator of a ticket
> 
> Hey,
> 
> yes.. thats what i tried first - but the creator does not an email.
> 
> Marouane Himdi wrote:
>> Add the entry below in your config file 
>> (/etc/request-trackerxxx/RT_SiteConfig.pm
>>
>> Set($NotifyActor, 1);
>>
>> Best regards
>>
>> Marouane
>>
>>
>> -----Message d'origine-----
>> De : rt-users-bounces at lists.bestpractical.com
>> [mailto:rt-users-bounces at lists.bestpractical.com] De la part de spam 
>> Envoyé : mardi 19 septembre 2006 11:30 À :
>> rt-users at lists.bestpractical.com Objet : [rt-users] notify creator of 
>> a ticket
>>
>> Hi there,
>>
>> anyone knows where to activate something like "notfiy creator"?! I 
>> want the creator of a ticket (even if he's not the requestor) to get 
>> a confirmation email.
>>
>> any hints?
>> joey
>> _______________________________________________
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>>
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>>
> 
> 
> _______________________________________________
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
> 
> Community help: http://wiki.bestpractical.com Commercial support: 
> sales at bestpractical.com
> 
> 
> Discover RT's hidden secrets with RT Essentials from O'Reilly Media. 
> Buy a copy at http://rtbook.bestpractical.com