[rt-users] rights and queues
Todd Chapman
todd at chaka.net
Tue Sep 19 11:39:06 EDT 2006
In RT 3.6 the start page is customizable.
On Tue, Sep 19, 2006 at 12:03:42PM +0200, Obando, David DE - EV wrote:
> Dear all,
>
> I'm trying to grant rights in a specific way, but it doesn't work the
> way I want it.
>
> I have a group of users (dispatchers) who have extensive rights on my
> whole rt system.
> Now I created a new group which only has dispatching rights (creating,
> modifying, stealing of tickets) for a specific queue (I granted queue
> specific rights).
>
> Users of these group can only create tickets in the defined queue but
> they can see tickets e.g. when making queries.
> On the default startpage (after the login) the users see some query
> lists (10 highest tickets I own and others) and on this page the users
> see tickets of other queues.
>
> Is it possible to give a different startpage to the specific user?
>
>
> Thanks and regards,
> David Obando
>
> _______________________________________________
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>
> Community help: http://wiki.bestpractical.com
> Commercial support: sales at bestpractical.com
>
>
> Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
> Buy a copy at http://rtbook.bestpractical.com
More information about the rt-users
mailing list