[rt-users] writing a custom ticket submission form..?

[amy.rich at tufts.edu]

We want to start tracking change request documents in RT.  In order to do
this, we want to create a custom form that has multiple input textarea boxes
to make sure that we collect all of the necessary information.  I'd like to
massage the data from all of those input boxes and make it the body of an RT
ticket.  What's the best way to go about this without using the RT mail
interface?