[rt-users] Multiple Value custom fields in templates

taan taan at cryologic.com
Thu Sep 21 21:20:51 EDT 2006


I have a "Create-Ticket" template, and in the template I would like to 
assign values to a custom field of type "Multiple Values". The problem 
is only the first value is assigned. Is there any way to do this.

Here is where I assign values in the template:

CustomField-Serial Numbers: { my $values = 
$Tickets{'TOP'}->CustomFieldValues('Serial Numbers');
   my $OUTPUT;
   while ( my $value = $values->Next ) {
         $OUTPUT .= $value->Content;
         $OUTPUT .= "\n";
   }
   $OUTPUT;
}

thanks
Taan



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