[rt-users] Re: Multiple Value custom fields in templates

[taan]

I found that I can have multiple lines in the template to add multiple 
values to a custom field. eg:

CustomField-Serial Numbers: 1234
CustomField-Serial Numbers: 5678


however, how do I iterate through an unknown number of CustomField 
values, ie how do I include the CustomField template variable inside the 
perl code?



> I have a "Create-Ticket" template, and in the template I would like to 
> assign values to a custom field of type "Multiple Values". The problem 
> is only the first value is assigned. Is there any way to do this.
> 
> Here is where I assign values in the template:
> 
> CustomField-Serial Numbers: { my $values = 
> $Tickets{'TOP'}->CustomFieldValues('Serial Numbers');
>   my $OUTPUT;
>   while ( my $value = $values->Next ) {
>         $OUTPUT .= $value->Content;
>         $OUTPUT .= "\n";
>   }
>   $OUTPUT;
> }
> 
> thanks
> Taan
>