[rt-users] greetings, newbie here and a question

[Wagener, Harald]

Am 21.09.2006 19:11 Uhr schrieb "Judson Main" <jmain at ssmg.org>:

> However, I'm thikning that a queue, called Peer Review, can be populated
> automagically upon resolution via a custom scrip, which dumps all resolved
> tickets into the queue, and if the peer determines something additional
> must be done, can choose to reopen the ticket.
> 
> Am I on the right track here?
> 
> Thanks folks.  Any advice is much appreciated.

You want to look into approvals. See the wiki and list archives for details.

Regards,
    Harald