[rt-users] CCs not cc'ed on new ticket creation

[Gary Hall]

I'm using RT 3.6.1.

When creating new tickets via the "Create ticket in" button on
the home page (i.e., the https://.../Ticket/Create.html form
the ticket is created by the addresses in the CC line are
not cc'ed with a copy of the update.

The only outgoing message is the AutoResponse.

The addresses appear in a CC header in the new ticket history, tho'.

Anyone else experience this? know what may be causing it?

Gary

-- 
Gary Hall hall at fas.sfu.ca   | Voice (604) 291-5925
Faculty of Applied Sciences | Fax   (604) 291-5404
Simon Fraser University     |
Burnaby, B.C.  V5A 1S6      |