[rt-users] Add Phone # to ticket info
Torsten Brumm
torsten.brumm at googlemail.com
Wed Sep 27 03:04:42 EDT 2006
Hmm, useally this is be done by the More About Window i think. But you can
enhance this Module with the needed information.
Torsten
2006/9/26, Ryan Hardester <ryan.hardester at ci.tracy.ca.us>:
>
> Is it possible to pull the "Work #" from the users info and put it in
> the ticket information? We are populating it from our active directory,
> and it would be hand to have easy access to the number to call the
> person.
>
> --Ryan
>
> Ryan Hardester
> Information Systems Technician II
> City Of Tracy
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--
MFG
Torsten Brumm
http://www.torsten-brumm.de
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