[rt-users] RT at a Glance 3.6.1, customizing the "Available" list

Jared Hanks jmhanks1373 at hotmail.com
Thu Sep 28 14:28:24 EDT 2006


I would like to remove the "QuickCreate" option from the "Available" list 
box in /Prefs/MyRT.html in RT 3.6.1.  I don't want any user to have the 
ability to use the QuickCreate function.  Is there a way to edit that list 
(in the database, or some file)?

Any help is appreciated.

Thanks,
Jared

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