[rt-users] RT at a Glance 3.6.1, customizing the "Available" list

[Torsten Brumm]

Hi Jared,

the available fields are defined inside the RT_SiteConfig.pm, there you can
add or remove fields.

Torsten

2006/9/28, Jared Hanks <jmhanks1373 at hotmail.com>:
>
> I would like to remove the "QuickCreate" option from the "Available" list
> box in /Prefs/MyRT.html in RT 3.6.1.  I don't want any user to have the
> ability to use the QuickCreate function.  Is there a way to edit that list
> (in the database, or some file)?
>
> Any help is appreciated.
>
> Thanks,
> Jared
>
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-- 
MFG

Torsten Brumm

http://www.torsten-brumm.de
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