[rt-users] RT and Vtiger integration

mfuller mfuller at bandtel.com
Wed Apr 4 13:28:04 EDT 2007

We use Vtiger for our CRM and want to use RT for support requests. Has
anyone done this?


Work flow wanted


Email to support at RT

RT looks up email and adds ticket in Vtiger and assigns it to group support

Ticket can be commented or closed from either system






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