[rt-users] Unable to add the RT Activity Reports Extensions

[Alan Brault]

Steve:

I had the same problem with RT 3.6.3 and that particular extension. I
would recommend you use RTx-Statistics instead as that is a far better
extension and works like a charm with 3.6.3.

You can download it at:

http://wiki.bestpractical.com/index.cgi?RT3StatisticsPackage

-- 
Regards,

Alan Brault
UNIX & Web Applications Developer
Hardware and Tools Corp

On Thu, 2007-04-05 at 00:44 -0400, Hersker, Steve wrote:
> Hi all,
> 
>  
> 
> I just upgraded from RT 3.6.1 to RT 3.6.3…everything went fine. While
> combing through the wiki, I saw the Activity Reports Extension. I
> downloaded the extension and installed using the steps below…
> 
>  
> 
> Perl Makefile.PL
> 
> Make install
> 
> Cleared the mason cache
> 
> Restarted apache
> 
> Restarted my browser
> 
>  
> 
> But, I don’t see the extensions anywhere…I’m “assuming” that the
> Activity reports should be under the Tools / Reports menu, but it’s
> not there. Am I looking in the wrong place or did I miss a step?
> 
>  
> 
> Also, what’s the cleanest way to uninstall the extension at this
> point?
> 
>  
> 
> Thx!
> 
> Steve
> 
>  
> 
> I was able to install the Service Updates and Timeline extensions
> without any problems and both are working fine.
> 
> 
> _______________________________________________
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
> 
> Community help: http://wiki.bestpractical.com
> Commercial support: sales at bestpractical.com
> 
> 
> Discover RT's hidden secrets with RT Essentials from O'Reilly Media. 
> Buy a copy at http://rtbook.bestpractical.com

-------------- next part --------------
A non-text attachment was scrubbed...
Name: signature.asc
Type: application/pgp-signature
Size: 481 bytes
Desc: This is a digitally signed message part
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20070405/70153f5a/attachment.sig>