[rt-users] Really slow Search page startup suddenly

[Jesse Vincent]

On Apr 6, 2007, at 8:05 AM, Philip Kime wrote:

> Strangely, our RT server has suddenly started being really slow  
> loading up the search page and running searches - the same query is  
> logged in the slow-log every time - any ideas:
>
Likely you granted some large group of users the right to own tickets.

> # Time: 070405 16:01:56
> # User at Host: rt_user[rt_user] @ localhost []
> # Query_time: 38  Lock_time: 0  Rows_sent: 288  Rows_examined:  
> 54167891
> SELECT DISTINCT main.* FROM Users main , Principals Principals_1,  
> CachedGroupMem
> bers CachedGroupMembers_2, Groups Groups_3, ACL ACL_4  WHERE  
> ((ACL_4.PrincipalTy
> pe = Groups_3.Type)) AND ((ACL_4.RightName = 'OwnTicket')) AND  
> ((CachedGroupMemb
> ers_2.MemberId = Principals_1.id)) AND ((Groups_3.id =  
> CachedGroupMembers_2.Grou
> pId)) AND ((Principals_1.Disabled = '0')) AND  
> ((Principals_1.PrincipalType = 'Us
> er')) AND ((Principals_1.id != '1')) AND ((main.id =  
> Principals_1.id)) AND ((ACL
> _4.ObjectType = 'RT::Queue') OR (ACL_4.ObjectType = 'RT::System'))  
> AND ((Groups_
> 3.Domain = 'RT::Queue-Role') OR (Groups_3.Domain = 'RT::System- 
> Role'))  ORDER BY
>  main.RealName ASC;
>
> --
> Philip Kime
> NOPS Systems Architect
> 310 401 0407
>
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