[rt-users] Migrate RT database when $rtname has changed

Pedro Santa pedro.santa at gmail.com
Mon Apr 9 07:18:07 EDT 2007

Hi all!

Is it possible to migrate an RT database from one machine to another
where $rtname is "MyCorpManager" on the source machine and i want it
to be "MyCorpHelpdesk" on the destination?

Could I just do an SQL dump and change all strings "MyCorpManager" to
"MyCorpHelpdesk" of it?

I know that the RT won't process replies to old tickets, but I found a
way around for that. I just want to know if this process will blast my
destination RT instance?

Thanks in advance.

Best regards.

Pedro Machado Santa

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