[rt-users] problem installation RTFM

Teresa Carcelén Fernández tcarcelen at gmail.com
Tue Apr 17 13:56:10 EDT 2007

Hi all!
I´ve got no sucess with RTFM installation. I have RT 3.4.2 and I´ve tried to
install RTFM-2.2.ORC5
I´ve got the 2 first step:
   perl Makefile.PL (with a PREFIX that has the path of /lib directory)
   make install (with a PREFIX that has the path of /lib directory)
I´ve no sucess on

make initdb

because I´ve obtained error:
Can't locate RT.pm in @INC (@INC contains: inc inc lib
/opt/rt3/local/lib /usr/share/request-tracker3.4/lib/lib /etc/perl
/usr/local/lib/perl/5.8.7 /usr/local/share/perl/5.8.7 /usr/lib/perl5
/usr/share/perl5 /usr/lib/perl/5.8 /usr/share/perl/5.8
/usr/local/lib/site_perl .) at inc/Module/Install/RTx/Factory.pm -
/usr/lib/perl5/site_perl/5.8.7/Module/Install/RTx/Factory.pm line 12.

make: *** [initdb] Error 2

but I´ve created the schema with:
$ psql -d rtdb -U rtuser < schema.Pg

I´ve checked in the Admin/Tools/Configuration.html there´s no RT::FM
installation. Is it really doesn´t installed?

Also I´ve added (reading messages below) in the file:
 dba-password => $RT::DatabasePassword

I don´t understand how the following error appears when I link in the
Overview RTFM Tab

Can anyone help me?
Thanks in advance
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20070417/2a4d0b61/attachment.htm>

More information about the rt-users mailing list