[rt-users] Add message to Results

Konstantin Naryzhniy konstantinn at parallels.com
Wed Apr 18 11:24:16 EDT 2007

Hello, everyone!

I faced the same issue as Roman did today and also browsed wiki and the
threads but with no luck.
I am no programmer, but I digged into the html texts in RT and I think that
the section of /Ticket/Display.html that is responsible for displaying those

my @BasicActions = ProcessTicketBasics(ARGSRef => \%ARGS,
my @results = ProcessTicketLinks( TicketObj => $TicketObj, ARGSRef =>
push (@Actions, @BasicActions, @results);

The 2 functions mentioned reside in Web.pm, but I couldn't figure out where
the exact values from different pm libraries are sent to this result
I must be looking in a different place.

I do not know about Roman, but I need the specific message appear in the
Results section depending on scrip parameters.
I could even use some kind of pop-up message for that matter, but no idea
how to?

Can anyone give me a hand on this?


-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Roman Steven
Sent: Tuesday, April 03, 2007 2:55 PM
To: rt-users at lists.bestpractical.com
Subject: [rt-users] Add message to Results


I would like to display a message in the results section.  I believe
this has been covered, but I can't seem to find it in the wiki or by
searching the archives or my own saved messages.  Can somebody steer
me to right location?


Community help: http://wiki.bestpractical.com
Commercial support: sales at bestpractical.com

Discover RT's hidden secrets with RT Essentials from O'Reilly Media. 
Buy a copy at http://rtbook.bestpractical.com

More information about the rt-users mailing list