[rt-users] RTFM 2.0.4 problem: "Extract to article" button

Thu Apr 19 06:27:29 EDT 2007

Hi all!
I am new in RT. I have RT 3.4.2 and RTFM 2.0.4 installed
I should see an "Extract to article" button in the upper right hand corner
of RT's UI when working with tickets, but it does not happen

Can anyone help me? Any clue?

I thought I should migrate to RTFM 2.1.40 but I am not really sure that be
the problem

Thanks in advance

Best Regards

Teresa
-----------------------------------
Computer Science Student
University Carlos III Madrid
Spain
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