[rt-users] 500 Internal Server Error

Yogesh Hasabnis yhasabnis at rediffmail.com
Mon Apr 23 05:11:42 EDT 2007


Hi,

I was able to resolve the problem by referring to the wiki URL  http://wiki.bestpractical.com/index.cgi?CantLocateObject

The wiki says that the error "Can't locate object method "content_type" via package "Apache2::RequestRec" at /opt/rt3/bin/webmux.pl line 108.\n" is observed if "you're missing parts of Apache2::Bundle. Though "make testdeps" may show everything in order, parts of this may still be missing."

The problem was resolved by executing the command:

perl -MCPAN -e'install Bundle::Apache2'

and then restarting apache.

Thanks

Yogesh

On Thu, 19 Apr 2007 Yogesh Hasabnis wrote :
>Hi All,
>
>I am a new member of this list.
>
>I am trying to set up rt-3.6.3 for my IT setup. The OS on which I am trying this setup is Fedora Core 3. FC3 by default comes with Apache2 and mod_perl1.99. So I installed a separate instance of Apache2 with mod_perl2.0.3 from source. This Apache instance listens at a nonstandard port 8086. After following the steps as per the document to install rt-3.6.3 and after configuring the apache configuration file for the rt3 web interface, when I point my browser to http://<hostname>:8086/rt3 , I get the "500 internal server error". The Apache error_log file lists the following error:
>
>[Thu Apr 19 15:37:17 2007] [error] [client ip_address] Can't locate object method "content_type" via package "Apache2::RequestRec" at /opt/rt3/bin/webmux.pl line 108.\n
>
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