[rt-users] Auto create multiple child tickets from one request

[Steve_McStravick at BreconRidge.com]

Hello,
I've implemented "spawn child ticket" and that works well, but now I have a
requirement to automatically create multiple tickets from one request.
We mainly use RT internally and now we have a requirement for a "New
Employee" Ticket
Depending upon a multi-select custom field, child tickets would be created
so work can be done by various groups/people.
e.g.
Install PC,
Set up Phone,
Create email account,
Set up various applications accounts, etc.

Has anyone done anything similar?

Any help would be appreciated.

Thanks,

Steve McStravick
Business Systems Analyst - MES
BreconRidge
www.breconridge.com