[rt-users] Auto create multiple child tickets from one request

Steve_McStravick at BreconRidge.com Steve_McStravick at BreconRidge.com
Thu Apr 19 08:53:27 EDT 2007

I've implemented "spawn child ticket" and that works well, but now I have a
requirement to automatically create multiple tickets from one request.
We mainly use RT internally and now we have a requirement for a "New
Employee" Ticket
Depending upon a multi-select custom field, child tickets would be created
so work can be done by various groups/people.
Install PC,
Set up Phone,
Create email account,
Set up various applications accounts, etc.

Has anyone done anything similar?

Any help would be appreciated.


Steve McStravick
Business Systems Analyst - MES

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