[rt-users] How to get CustomFields to tickets list?

[Mathew]

I guess I know more than I though ;)

Mathew

Petr Grolmus wrote:
> It works! :)
> 
> Thanx,
> -indy
> 
>> I don't really *know* the answer but every time I see a custom field
>> being addressed it looks like CF.{FieldName}
>>
>> Mathew
>>
>> Petr Grolmus wrote:
>>> Hello,
>>>
>>> does anyone know how to get values from CustomField to the tickets list?
>>> I found that I need to modify the $DefaultSearchResultFormat in
>>> RT_SiteConfig, but I cannot figure how to force RT print values of custom
>>> field named "Area". I tried something like this:
>>>
>>> Set ($DefaultSearchResultFormat, qq{
>>>     '<B><A
>>> HREF="$RT::WebPath/Ticket/Display.html?id=__id__">__id__</a></B>/TITLE:#',
>>>     '<B><A
>>> HREF="$RT::WebPath/Ticket/Display.html?id=__id__">__Subject__</a></B>/TITLE:Subject',
>>>     Status,
>>>     QueueName,
>>>     OwnerName,
>>>     Priority,
>>>     CustomField{Area},
>>>     '__NEWLINE__',
>>>     '',
>>>     '<small>__Requestors__</small>',
>>>     '<small>__CreatedRelative__</small>',
>>>     '<small>__ToldRelative__</small>',
>>>     '<small>__LastUpdatedRelative__</small>',
>>>     '<small>__TimeLeft__</small>',
>>>     ''});
>>>
>>> Even several next possible modification such as:
>>> CustomField{\"Area\"}
>>> '__CustomField{Area}__'
>>> '__CustomField{"Area"}__'
>>>
>>> I've tried to change CustomField to CF - in regular expression should work
>>> both ways - but nothing helped :(
>>>
>>> I'm using RT 3.6.1 from Debian Linux.
>>>
>>> Thanx,
>>> -indy
>>>
>>> --------------------------------------------------------------------------
>>>  Petr Grolmus
>>>
>>>  Laboratory for Computer Science
>>>  University of West Bohemia
>>>  Univerzitni 20, 306 14 Pilsen                      Tel.: +420 377 632 851
>>>  Czech Republic                                    E-mail: indy at civ.zcu.cz
>>> --------------------------------------------------------------------------
>>>
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> 
>                                               Petr Grolmus
> 
> --------------------------------------------------------------------------
>  Petr Grolmus
> 
>  Laboratory for Computer Science
>  University of West Bohemia
>  Univerzitni 20, 306 14 Pilsen                      Tel.: +420 377 632 851
>  Czech Republic                                    E-mail: indy at civ.zcu.cz
> --------------------------------------------------------------------------
> 
> 
>