[rt-users] relogin necessary when new queue was created

Jesse Vincent jesse at bestpractical.com
Thu Apr 19 13:43:14 EDT 2007

On Thu, Apr 19, 2007 at 07:02:33PM +0200, Stephan Uhlmann wrote:
> On Thursday, 19. April 2007 18:00, Jesse Vincent wrote:
> > RT caches this information per session (Though, I believe only for the
> > new-ticket-in dropdown). One option would be to update
> > html/Elements/SelectQueue to use a timed cache rather than a session one.
> Thanks for the info, Jesse.
> Would it be possible to write a script which just removes the queue-caches 
> from all session data? Then I could trigger that, each time I add a new 
> queue.

Sure, though that code is old enough that we know better ways to do the
same thing now. (Basically, I'd use $m->cache_self with a timeout of 10
minutes or something along those lines)

> If that's not a good idea, how much would performance be decreased if I 
> disable caching in the SelectQueue entirely?

That I can't say. Depends a lot on how many queues you have. 

> And who could help me implementing a solution for that? I don't know if its 
> feasible to pay for development, but I'll ask my management.

<business guy>
Of course we could help you out, if you need it!
</business guy>


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