[rt-users] Charset error in subject when using Danish letters (æøå / ÆØÅ)

Brian Kjelin Olsen BKO at schilling.dk
Wed Apr 25 05:26:12 EDT 2007

During our correspondence with our customers by mail through the RT system, the Danish letters (æøå / ÆØÅ) is getting unreadable when they are placed in the subject.
Any ideas would be most welcome.

Example:         "Subject: Fwd: [support.schilling.dk #120841] Sÿgefunktion på kunde. ÿBLEGRÿDÿ - ÿblegrÿdå"
Correct subject: "Subject: Fwd: [support.schilling.dk #120841] Søgefunktion på kunde. ÆBLEGRØDÅ - æblegrødå"

- Copy of "Show outgoing mail" from RT -----------------
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References: <RT-Ticket-120841 at Schilling A/S> <60E7170809C4FC4E825DDF39B7ECDE749F77D3 at mia>
Message-ID: <rt-3.6.3-11082-1177491838-329.120841-6-0 at Schilling A/S>
Reply-To: support at schilling.dk
content-type: text/plain; charset="utf-8"
X-RT-Original-Encoding: utf-8
RT-Originator: bko at schilling.dk
Managed-BY: RT 3.6.3 (http://www.bestpractical.com/rt/)
Subject: =?ISO-8859-1?B?RndkOiBbc3VwcG9ydC5zY2hpbGxpbmcuZGsgIzEyMDg0MV0gIFPDv2dl?= =?ISO-8859-1?B?ZnVua3Rpb24gcMOlIGt1bmRlLiDDv0JMRUdSw79Ew78gLSDDv2JsZWdy?= =?ISO-8859-1?B?w79kw6U=?=
Date: Wed, 25 Apr 2007 11:04:02 +0200
RT-Ticket: support.schilling.dk #120841
Precedence: bulk
X-RT-Loop-Prevention: support.schilling.dk
To: rh at schilling.dk
Content-Transfer-Encoding: 8bit
From: "Brian K. Olsen via RT" <support at schilling.dk>
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Test svar.

ÆBLEGRØDÅ - æblegrødå


Med venlig hilsen / Best regards
Brian Kjelin Olsen
Schilling A/S
Baldersbækvej 24-26
DK-2635 Ishøj
Tel: +45 70 27 99 00
Fax: +45 70 27 99 10
bko at schilling.dk

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