[rt-users] autoreply with attachments

Serge van Ginderachter serge at vanginderachter.be
Fri Apr 27 18:03:15 EDT 2007


Hi,

When I reply on a ticket, I sometimes attach a document.

I want the requestors, who receive an update mail about my reply, to
also reveive that attachment.

Can anyone point me to the way to add this functionality to a template?

thx


        Serge

-- 
Serge van Ginderachter          http://www.vanginderachter.be/ 

Il n'y a pas de femmes frigides. Il n'y a que de mauvaises langues. --
Coluche




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