[rt-users] Exclude queue from 10 Newest Unowned Tickets

[Mathew Snyder]

When you click on the Edit link on the header it will take you to
Preferences->RT at a glance->Customize "N" Newest Unowned Tickets.  At the top
will be a link that called "Search - Unowned Tickets".

I'm guessing one has to have Admin rights in RT to be able to do this.

Keep up with me and what I'm up to: http://theillien.blogspot.com


Chris Poupart wrote:
> If you don't mind me asking... what was the solution?
> 
> Last time I tried to adjust that, I triggered a bug and caused all of
> the links on the 10 Newest Unowned Tickets to disappear.
> 
> -- Chris
> 
> Mathew Snyder wrote:
>> Nevermind...I've yet again found the solution AFTER asking about it.
>>
>> shame on me.
>>
>> Keep up with me and what I'm up to: http://theillien.blogspot.com
>>
>>
>> Mathew Snyder wrote:
>>  
>>> I'm not seeing anything obvious in the Configuration menu to do
>>> this.  Is it
>>> possible?
>>>
>>>     
>