[rt-users] Exclude queue from 10 Newest Unowned Tickets

[Chris Poupart]

That changes things globally though, if I am not mistaken.

I was hoping for a solution that allowed a per-user change (namely, for 
me, who can see all of our queues, but really I only deal with 5 or 6 of 
them on a regular basis).

Ah well.

Thanks.

-- Chris

Mathew Snyder wrote:
> When you click on the Edit link on the header it will take you to
> Preferences->RT at a glance->Customize "N" Newest Unowned Tickets.  At the top
> will be a link that called "Search - Unowned Tickets".
>
> I'm guessing one has to have Admin rights in RT to be able to do this.
>
> Keep up with me and what I'm up to: http://theillien.blogspot.com
>
>
> Chris Poupart wrote:
>   
>> If you don't mind me asking... what was the solution?
>>
>> Last time I tried to adjust that, I triggered a bug and caused all of
>> the links on the 10 Newest Unowned Tickets to disappear.
>>
>> -- Chris
>>
>> Mathew Snyder wrote:
>>     
>>> Nevermind...I've yet again found the solution AFTER asking about it.
>>>
>>> shame on me.
>>>
>>> Keep up with me and what I'm up to: http://theillien.blogspot.com
>>>
>>>
>>> Mathew Snyder wrote:
>>>  
>>>       
>>>> I'm not seeing anything obvious in the Configuration menu to do
>>>> this.  Is it
>>>> possible?
>>>>
>>>>     
>>>>