[rt-users] Can't attach to an empty message

Alain Sips asips at nl.clara.net
Fri Aug 3 07:46:33 EDT 2007

In RT3.6.4 it seems that it is not possible to attach a file to a ticket 
if you leave the comment field empty.
Is this expected behavior? And if so, is there an easy way to go around 

If you click comment on a ticket and you attach a file and leave the 
comment empty and press update Ticket, nothing is attached to the ticket 
(also no entry is found in the attachments table).



More information about the rt-users mailing list