[rt-users] Can't attach to an empty message
Alain Sips
asips at nl.clara.net
Fri Aug 3 07:46:33 EDT 2007
In RT3.6.4 it seems that it is not possible to attach a file to a ticket
if you leave the comment field empty.
Is this expected behavior? And if so, is there an easy way to go around
this?
If you click comment on a ticket and you attach a file and leave the
comment empty and press update Ticket, nothing is attached to the ticket
(also no entry is found in the attachments table).
Thanks,
Alain
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