[rt-users] Can't attach to an empty message

[Alain Sips]

I'm sorry to ask this again, but there hasn't been a reply yet. Is 
nobody experiencing these problems?

Thanks,

Alain


Alain Sips schreef:
> In RT3.6.4 it seems that it is not possible to attach a file to a 
> ticket if you leave the comment field empty.
> Is this expected behavior? And if so, is there an easy way to go 
> around this?
>
> If you click comment on a ticket and you attach a file and leave the 
> comment empty and press update Ticket, nothing is attached to the 
> ticket (also no entry is found in the attachments table).
>
> Thanks,
>
> Alain
>
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