[rt-users] Trying to change the logo. Fedora Core 7, RT3.6.3 yum install

Luke E Morgan lmorgan at mtl-inst.com
Wed Aug 8 10:25:40 EDT 2007

Thanks for the suggestion.  Unfortunately it doesn't seem to have helped.

I've now set /usr/local/rt3/html/Elements/Logo
to read :
<a href="<%$RT::WebBaseURL%>"><img src="<%$RT::WebImagesURL%>mtllogo.jpg"
alt="Intranet" width="92" height="50" /></a>

Stopped apache, cleared the mason cache,
(rm -rf /var/cache/rt3/mason_cache/)

I edited my RT_SiteConfig.pm and commented out all the Logo variables and
Set($WebPath , "/");
Set($WebImagesURL, $WebPath . "NoAuth/images/");

Started up apache again, and it still displays the Best Practical logo.

I've also disable SElinux as it was affecting the mail delivery.
I'll get RT working first, then go back and learn SE !

I also have
Set($LogToSyslog, 'debug');

in my RT_SiteConfig.pm and there is no message in /var/log/messages when I
view an RT web page.

       Re: [rt-users] Trying to change the logo. Fedora Core 7,     RT3.6.3 yum
       Joe Casadonte                                                   
                       Luke E Morgan                                   
                                                               08/08/2007 13:12
      Please respond to joe.casadonte at oracle.com                       

On 8/7/2007 5:20 AM, Luke E Morgan wrote:

> I'm sure I'm just missing something simple, but I cannot seem to change
> the BP logo on my install of RT 3.6.3 on Fedora Core 7.
> I've installed RT using yum (lazy I know, but it works apart from this
> issue).
> It has been installed into
> /usr/share/rt3
> I've created /usr/local/rt3/html/Elements/
> and copied the Logo file into that directory.
> I've added the logo I want to use into /usr/share/rt3/html/NoAuth/images
> It is a 92x50pixels jpeg.

I'm using 3.6.3 (not from yum, though) and I have done the same thing,
up to this point.  However, I have something different for the Logo file

> Following suggestions from the wiki and the mailing list archives, I put
> this line into the Logo file :
> <a href="<%$RT::LogoLinkURL%>"><img src="<%$RT::LogoURL%>"
> alt="Intranet" width="<%$RT::LogoWidth%>" height="<%$RT::LogoHeight%>"
> /></a>

<a href="<%$RT::WebBaseURL%>"><img
src="<%$RT::WebImagesURL%>my-logo.jpg" alt="Alternate Logo" width="139"
height="20" /></a>

Where WebBaseURL and WebImagesURL are:

Set($WebBaseURL , "http://machine.domain.com");
Set($WebImagesURL , $WebPath . "/NoAuth/images/"); # default
Set($WebPath , "");                                # default

Cleared the cache and that was it.


Joe Casadonte
joe.casadonte at oracle.com

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