AW: Re: [rt-users] Custom Fields and Rights Question / maybe a bug
Joe Casadonte
joe.casadonte at oracle.com
Wed Aug 8 11:53:33 EDT 2007
On 8/8/2007 11:28 AM, Ham MI-ID, Torsten Brumm wrote:
> Yes for a normal cf this is not critical, but together with a cf set to
> mandatory this becomes critical, because the user is not able to create
> a ticket via gui anymore for this queue :-(
We get around this by having a scrip kick off and set a default value if
the CF has no value.
--
Regards,
joe
Joe Casadonte
joe.casadonte at oracle.com
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