AW: Re: [rt-users] Custom Fields and Rights Question / maybe a bug

Joe Casadonte joe.casadonte at
Wed Aug 8 11:53:33 EDT 2007

On 8/8/2007 11:28 AM, Ham MI-ID, Torsten Brumm wrote:

> Yes for a normal cf this is not critical, but together with a cf set to 
> mandatory this becomes critical, because the user is not able to create 
> a ticket via gui anymore for this queue :-(

We get around this by having a scrip kick off and set a default value if 
the CF has no value.


Joe Casadonte
joe.casadonte at

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