[rt-users] I forgot how to do this

[Roy El-Hames]

Matthew;

If you want (needed urgent) you can get your data using dbi and query 
the tables directly, the queries you need:
select o.content from ObjectCustomFieldValues o left join CustomFields c 
on o.CustomField = c.id where c.Name = 'Environment';

I don't **think** there is a way within the RT methods to grab all 
values for a particular CF, from what I've seen it'll expect a ticket id 
(ie pull the value for one ticket) ..but I might be wrong .. if you are 
desperate use dbi as I mentioned above.

Regards;
Roy


Mathew Snyder wrote:
> I need an outside script to provide the details so I can feed them into another
> application.
>
> Keep up with me and what I'm up to: http://theillien.blogspot.com
>
>
> James Moseley wrote:
>   
>> Matthew, what are you trying to accomplish?  Are you trying to come up with
>> a RT scrip to get these values from within RT, or do you simply need an
>> outside script to provide these details?
>>
>>
>> James Moseley
>>
>>
>>
>>
>>                                                                            
>>              Mathew Snyder                                                 
>>              <theillien at yahoo.                                             
>>              com>                                                       To 
>>              Sent by:                  RT Users                            
>>              rt-users-bounces@         <rt-users at lists.bestpractical.com>  
>>              lists.bestpractic                                          cc 
>>              al.com                                                        
>>                                                                    Subject 
>>                                        Re: [rt-users] I forgot how to do   
>>              08/09/2007 12:16          this                                
>>              PM                                                            
>>                                                                            
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>>
>>
>> Mathew Snyder wrote:
>>     
>>> I need to get a list of all of the values for one particular custom
>>>       
>> field.  I
>>     
>>> had a script which did this after about a week or two of banging my head
>>>       
>> against
>>     
>>> my desk.  However, I no longer have this script and am left banging my
>>>       
>> head
>>     
>>> again as I've forgotten how to gather this list up.
>>>
>>> I've tried using CustomFieldValue, CustomFieldValues, CustomField and
>>> CustomFields.  I can't for the life of me figure out how to do this.  Can
>>> someone point me in the right direction?
>>>
>>>       
>> Can anyone help with this?  I've exhausted all of the ideas I've come up
>> with to
>> sort it out.
>>
>> Mathew
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>>     
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>
>