[rt-users] Email Notification On Create

sebsua at gmail.com sebsua at gmail.com
Mon Aug 13 16:31:54 EDT 2007

We been looking to get RT to send an email to an specific email
address only when a ticket is created, and not adding it to CC,
AdminCC, etc.-

Basically this is to notify the Team when they are mobile.

Browsing the Wiki i notice a cpl of conditions that gets and email
address into CC, we only want to pull and email out and do not modify
that Ticket at all.

BTW we are not very used to RT Scripts....


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