[rt-users] 2 questions on scripts

[Phanoko]

This is the end goal #1.  When I create a ticket in the HR queue I would like it to populate reminders.  Like a new user build sheet for IT.
1. Create and account on xyz.
2. Generate email address and mail it to Bob the Builder.
3. Take Blanka out to lunch 

Second goal with scripts. 
Can I query a LDAP server in a script to retrieve contact information?  
On Create
ldapsearch -x -b ou=people,dc=dog,dc=com cn=$requestor cn telephoneNumber mail




       
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