[rt-users] SetStatus and SetOwner scrip question

[Robert Long]

Have you tried moving the scrip to from TransactionCreate to
TransactionBatch? You may have to enable it in your RT_SiteConfig..

.r'

 
Mathew Snyder wrote:
> Stephen Turner wrote:
>   
>> At Tuesday 8/14/2007 02:41 PM, Mathew Snyder wrote:
>>     
>>> I take it back.  It would appear you are correct.  I set up the scrip
>>> to log
>>> it's actions on this particular line of code and I'm getting:
>>>
>>> [debug]: set owner: 814382: Owner changed from msnyder to Nobody
>>> ((eval 510):4)
>>>
>>> However, there is no indication in the ticket that this is happening
>>> nor that it
>>> was returned to the original value.  So how can I get around this?
>>>       
>> Unfortunately we haven't found a way round this problem. What's odd
>> about your situation though is that I'd expect to see history entries
>> recording the two owner change transactions. Sorry I can't be more
>> helpful...
>>
>> Steve
>>
>>     
>
> Well that sucks. :(
>
> Mathew
>