[rt-users] SetStatus and SetOwner scrip question

[Edge, Sean]

Mathew,
I found this in the wiki, hope it helps.
http://wiki.bestpractical.com/view/TransactionBatchStage

-Sean 

-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Mathew
Snyder
Sent: Tuesday, August 14, 2007 3:03 PM
To: Robert Long
Cc: Stephen Turner; RT Users
Subject: Re: [rt-users] SetStatus and SetOwner scrip question

Robert Long wrote:
> Have you tried moving the scrip to from TransactionCreate to 
> TransactionBatch? You may have to enable it in your RT_SiteConfig..
> 
> .r'
> 
>  
> Mathew Snyder wrote:
>> Stephen Turner wrote:
>>   
>>> At Tuesday 8/14/2007 02:41 PM, Mathew Snyder wrote:
>>>     
>>>> I take it back.  It would appear you are correct.  I set up the 
>>>> scrip to log it's actions on this particular line of code and I'm 
>>>> getting:
>>>>
>>>> [debug]: set owner: 814382: Owner changed from msnyder to Nobody 
>>>> ((eval 510):4)
>>>>
>>>> However, there is no indication in the ticket that this is 
>>>> happening nor that it was returned to the original value.  So how 
>>>> can I get around this?
>>>>       
>>> Unfortunately we haven't found a way round this problem. What's odd 
>>> about your situation though is that I'd expect to see history 
>>> entries recording the two owner change transactions. Sorry I can't 
>>> be more helpful...
>>>
>>> Steve
>>>
>>>     
>> Well that sucks. :(
>>
>> Mathew
>>   
> 
> 

There is no TransactionCreate or TransactionBatch in my RT_SiteConfig.
All I have that is related to transactions is # Backward compatability
setting. Add/Delete Link used to record one # transaction and run one
scrip. Set this value to 1 if you want # only one of the link
transactions to have scrips run.
Set($LinkTransactionsRun1Scrip , 0);

Mathew
--
Keep up with me and what I'm up to: http://theillien.blogspot.com
_______________________________________________
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Community help: http://wiki.bestpractical.com Commercial support:
sales at bestpractical.com


Discover RT's hidden secrets with RT Essentials from O'Reilly Media. 
Buy a copy at http://rtbook.bestpractical.com



This email (including any attachments) is for its intended-recipient's
use only. This email may contain information that is confidential or
privileged.  If you received this email in error, please immediately
advise the sender by replying to this email and then delete this message
from your system.  For further information and disclaimers that apply to
this email, see [http://www.viacom.com/email_disclaimer.jhtml].