[rt-users] Can't attach to an empty message

Joop JoopvandeWege at mococo.nl
Wed Aug 15 06:48:48 EDT 2007

Alain Sips wrote:
> I'm sorry to ask this again, but there hasn't been a reply yet. Is 
> nobody experiencing these problems?

> Alain Sips schreef:
>> In RT3.6.4 it seems that it is not possible to attach a file to a 
>> ticket if you leave the comment field empty.
>> Is this expected behavior? And if so, is there an easy way to go 
>> around this?
>> If you click comment on a ticket and you attach a file and leave the 
>> comment empty and press update Ticket, nothing is attached to the 
>> ticket (also no entry is found in the attachments table).

I'm having the same problem on both my instances, production and test, 
where test is unmodified except for RTFM and Assets.


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