[rt-users] how to add members to user defined group in RT
Mathew Snyder
theillien at yahoo.com
Wed Aug 15 07:31:07 EDT 2007
Only privileged users can be assigned rights. As far as the queue goes, you
don't assign them to groups. You have to assign a group to a queue.
Keep up with me and what I'm up to: http://theillien.blogspot.com
Akila Amarathunga wrote:
> Hi All,
>
> I created a user defined group in RT and tried to add non-privilege
> users to it. But when i go to the group->Members tab it shows only the
> privilege users in the system.
>
> What I like to do his create user defined group and assign a particular
> queue to it.. After that I want to add users to the group and those
> users can only have limited number of rights...
>
> Shouldn't RT show the all the users in the system so that admin can add
> required users to the group?
>
> Is this a bug in RT? (I'm using RT 3.6.1)
>
> Is it possible ti achieve what I have mention above?
>
> Thanks,
> Akila
>
>
>
>
> ------------------------------------------------------------------------
>
> _______________________________________________
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>
> Community help: http://wiki.bestpractical.com
> Commercial support: sales at bestpractical.com
>
>
> Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
> Buy a copy at http://rtbook.bestpractical.com
More information about the rt-users
mailing list