[rt-users] how to add members to user defined group in RT

Mathew Snyder theillien at yahoo.com
Wed Aug 15 07:31:07 EDT 2007


Only privileged users can be assigned rights.  As far as the queue goes, you
don't assign them to groups.  You have to assign a group to a queue.

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Akila Amarathunga wrote:
> Hi All,
> 
> I created a user defined group in RT and tried to add non-privilege
> users to it. But when i go to the group->Members tab it shows only the
> privilege users in the system. 
> 
> What I like to do his create user defined group and assign a particular
> queue to it.. After that I want to add users to the group and those
> users can only have limited number of rights...
> 
> Shouldn't RT show the all the users in the system so that admin can add
> required users to the group?
> 
> Is this a bug in RT? (I'm using RT 3.6.1)
> 
> Is it possible ti achieve what I have mention above?
> 
> Thanks,
> Akila
> 
> 
> 
> 
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