[rt-users] RT User Inferface

Patrick Morris trick at adonis.net
Wed Aug 15 11:37:53 EDT 2007

Shen, Tyler wrote:
> Is there a user interface for requestors to somehow see their ticket
> status?  Ideally, a requestor can only see the mail correspondence but
> not any comments.  Thanks! 
Have you tried going to the RT web interface as one of those users? What 
you've described is  the default functionality of the web interface for 
unprivileged users.

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