[rt-users] Use 'Watcher = X' inestead of 'Requestor = X : RT 3.6.4

Jason Long jlong at messiah.edu
Thu Aug 16 14:48:51 EDT 2007

jmoseley at corp.xanadoo.com wrote:
> Performing queries using 'Requestor = X OR Cc = X OR AdminCc =X' in 3.6.3
> yielded very fast results - a few seconds.  However, doing the same search
> in 3.6.4 resulted in a timeout after four minutes.
> Using 'Watcher = X' is the preferred solution, faster, etc (and what I am
> using now), yes, but I would expect Requestor or AdminCc queries in 3.6.4
> to be just as fast in 3.6.3 not 100x slower.  ;-)

Just upgraded to 3.6.4 here, and I'm seeing the same thing. My queries 
using "Request = X Or Cc = X Or AdminCc = X" used to be pretty fast, now 
they're all timing out. I replaced them with "Watcher = X", and now they 
complete before timing out, but they're still not as fast as the old 
queries were with 3.6.3.

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