[rt-users] Use 'Watcher = X' inestead of 'Requestor = X : RT 3.6.4
James Moseley
jmoseley at corp.xanadoo.com
Thu Aug 16 15:06:36 EDT 2007
Ruslan released a patch for this a couple of weeks ago and posted it to the
mailing list. It's attached here again:
(See attached file: 3.6-searches_by_watchers_performance_fix.patch)
James Moseley
Jason Long
<jlong at messiah.ed
u> To
Sent by: rt-users at lists.bestpractical.com
rt-users-bounces@ cc
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al.com Subject
Re: [rt-users] Use 'Watcher = X'
inestead of 'Requestor = X : RT
08/16/2007 01:48 3.6.4
PM
jmoseley at corp.xanadoo.com wrote:
> Performing queries using 'Requestor = X OR Cc = X OR AdminCc =X' in 3.6.3
> yielded very fast results - a few seconds. However, doing the same
search
> in 3.6.4 resulted in a timeout after four minutes.
>
> Using 'Watcher = X' is the preferred solution, faster, etc (and what I am
> using now), yes, but I would expect Requestor or AdminCc queries in 3.6.4
> to be just as fast in 3.6.3 not 100x slower. ;-)
>
Just upgraded to 3.6.4 here, and I'm seeing the same thing. My queries
using "Request = X Or Cc = X Or AdminCc = X" used to be pretty fast, now
they're all timing out. I replaced them with "Watcher = X", and now they
complete before timing out, but they're still not as fast as the old
queries were with 3.6.3.
Jason
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